Shipping policy

Thank you for shopping with us! We strive to ensure your order is processed and shipped as quickly as possible. Please review our shipping policy below for more information:

Order Processing Time

• All orders are processed within 2 business days (Monday-Friday, excluding holidays).

• You will receive a confirmation email once your order has been processed and shipped.

Shipping Options & Delivery Times

• We offer several shipping options at checkout, including standard and expedited shipping. Delivery times depend on the selected shipping method and your location.

• Standard shipping typically takes 3-7 business days after processing.

• Expedited shipping typically takes 1-3 business days after processing.

Shipping Rates

• Shipping rates are calculated at checkout based on the weight and destination of your order.

• Free standard shipping is available for orders over $125 

Order Tracking

• Once your order ships, you will receive a shipping confirmation email with tracking information.

• Please allow up to 24 hours for tracking updates to appear.

Address Accuracy

• Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us at kim@hivesweethome.com within 7 days of the delivery date. We will work with you to resolve the issue promptly.

If you have any additional questions or concerns, feel free to reach out to us at kim@hivesweethome.com. We’re happy to help!

Thank you for supporting our small business!