FAQs
Frequently Asked Questions
Keep an eye on your inbox! We’ll send a confirmation email your way with tracking details as soon as your goodies are ready to leave the hive.
Oh, honey! We move fast around here. We usually can't change it once the label is printed, but send us an email anyway. If we haven't shipped it out yet, we’ll do our best to fix the coordinates!
Currently, we do not ship internationally, just inside the US.
We’re busy bees! We try to ship same-day whenever possible. Typically, your order will take flight within 1–3 business days. Just a heads up: the colony rests on Sundays, so no orders go out then!
Give them the gift of choice! We offer Digital Gift Cards (e-gift cards) that are delivered instantly via email. Perfect for those last-minute celebrations.
Our system only allows for one promo code per purchase. Make sure to use the one that gives you the sweetest deal!
We love making new friends! If you’re a creator who loves our buzz, send a DM to ourInstagramor email ourCollab Coordinator info@hivesweethome.com. We’re always looking for new flowers to pollinate with!
That’s a sting we didn't see coming! We want your order to be perfect, so if something arrives less than pristine, pleasesend us a photo via email within 48 hours. We’ll make it right and buzz a replacement out to you ASAP!